DuoGain’s Privacy Policy
Introduction
Welcome to DuoGain (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and disclose information about you when you use our mobile application (“App”) and our website (“Site”), collectively referred to as the “Services.”
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Services.
Information We Collect
We collect several types of information to provide and improve our Services to you.
Information You Provide
- Account Information: When you create an account, we may collect your name, email address, phone number, and password.
- Profile Information: You may provide additional information, such as a profile picture, address, and other details.
- Transaction Information: When you buy or sell items, we collect information related to those transactions, including payment information and shipping details.
- Communications: We collect information you provide when you contact us or communicate with other users through the Services.
Information We Collect Automatically
- Usage Data: We collect information about how you interact with our Services, such as the pages you visit, the time and date of your visit, and the features you use.
- Device Information: We collect information about the device you use to access our Services, including the device type, operating system, and unique device identifiers.
- Location Information: With your consent, we may collect information about your location to provide location-based services.
Information from Third Parties
- Social Media: If you connect your account with social media networks, we may collect information from those networks.
- Service Providers: We may receive information about you from our service providers, such as payment processors and shipping partners.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our Services.
- To facilitate transactions and process payments.
- To communicate with you about your account, transactions, and updates to our Services.
- To personalize your experience and provide content and features that match your interests.
- To monitor and analyze usage and trends to improve our Services.
- To detect, prevent, and address fraud and other illegal activities.
- To comply with legal obligations and protect our rights and interests.
How We Share Your Information
We may share your information with third parties in the following circumstances:
- With Your Consent: We may share your information when you provide consent or direct us to do so.
- Service Providers: We share information with third-party service providers who help us operate our Services, such as payment processors, shipping partners, and customer support.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Protection of Rights: We may disclose your information to protect our rights, property, or safety, and that of our users or the public.
Your Choices
- Account Information: You can update your account information through your account settings.
- Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails.
- Location Information: You can control the collection of location information through your device settings.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free. Please take special care in deciding what information you send to us.
Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Services. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: contact@duogain.com
By using our Services, you acknowledge that you have read and understand this Privacy Policy.